---
title: "COVID-19 Update: Temporary Lobby Closure"
description: At United Bank, we are making the proactive decision to support the health and well-being of our customers, employees, and communities we serve.
image: https://blog.united-bk.com/hubfs/COVID-19%20Update-01.png
---

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# United NWA

#### Your home for easy-to-understand financial education, real-world budget hacks, and bank news from United Bank of Northwest Arkansas.

# COVID-19 Update: Temporary Lobby Closure

[United Bank](https://blog.united-bk.com/author/united-bank)

 Mar 17, 2020 3:13:01 PM

At United Bank, we are making the proactive decision to support the health and well-being of our customers, employees, and communities we serve. **Effective March 18th, 2020, all United Bank lobbies will be available only by appointment for transactions that cannot occur by drive-thru, phone, or online.**

It is our top priority to ensure that our temporary change in operations does not disrupt the service that you have come to know and love. We continue to offer many options to serve your banking needs:

**Online and Mobile Banking**

We encourage you to manage your accounts using online and mobile banking. These 24/7/365 services allow you to safely view transactions, check balances, make payments, deposit checks, and more – right from the comfort of your home.

**Drive-Thru and Night Deposit Box Services**

Our drive-thru services remain available during regular hours and offer most banking services. Customers may also continue to use the night drop boxes available at all of our locations.

**ATMs**

Our ATMs are accessible 24/7/365. United Bank ATMs allow you to deposit cash and checks directly into your account.

**Telephone**

As always, you are welcome to call our team at 479-756-8811.

**We’re here for you.**

For over 40 years, we have dedicated ourselves to our customers and communities. We remain steadfast in our support and will continue to be here for you.

We look forward to continuing to serve you and re-establishing full branch services once the need for social distancing diminishes. If you have any questions or concerns, or if you need to make an appointment to come into our lobby, please call us at 479-756-8811 or email us at [wecare@united-bk.com](mailto:wecare@united-bk.com).

 Sincerely,

The United Bank Team

[United Bank](https://blog.united-bk.com/tag/united-bank)

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### [Kasasa® Qualifications Temporary Change Extended Dear Kasasa® account holder,](https://blog.united-bk.com/kasasa-qualifications-temporary-change)

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