A data security incident has occurred with a data file transfer service, MOVEit Transfer, used by a large number of companies across various industries, including government agencies, healthcare and financial services.

This breach did not involve or affect United Bank’s internal network or IT systems.

At this time, it has not been determined which files the unauthorized individual acquired from the affected entities. However, files stored on the MOVEit server could include personal and checking account information from images of checks written on any bank paid to and/or deposited via these entities.

If unauthorized access to United Bank data occurred, the potentially compromised information includes anything printed on the face or the back of the checks, including, as applicable, accountholder name, address, routing number, account number and signature as well as any additional information written on the check.

We are simply making you aware of the incident and the resources available to help protect your sensitive information. You should remain vigilant over the next 12 to 24 months for incidents of fraud and identity theft.

Below are some ways to proactively monitor your United Bank accounts and protect your personal or business information:

• Thoroughly review your United Bank account statement(s) as soon as it is available.
• Monitor your account transactions using United Bank’s online banking or mobile app.
• Stay alert for emails, phone calls or messages from unknown sources asking for personal information.
• Monitor your credit score with the three major credit reporting bureaus, Equifax, Experian and TransUnion. Under U.S. law, a consumer is entitled to one free credit report annually from each of these credit bureaus.

We take the confidentiality, privacy and security of your information very seriously. We will continue to closely monitor this situation and will make you aware of any advancements in the investigation and potential impact of this breach.

Please alert United Bank immediately if you see any suspicious activity or unauthorized transactions on your United Bank accounts. You can contact us at 479-756-8811 or wecare@unitedbank-com.